KUALA LUMPUR, Oct 2 – Malaysia was ranked a poor 48 out of 66 countries for Internet broadband quality in a study conducted by Oxford University and sponsored by Cisco.
The global study on broadband quality conducted by Oxford’s Said Business School listed Malaysia among countries which had Internet speeds which were “below today’s applications threshold.”
Malaysia is listed in the same category but above countries like the United Arab Emirates, Philippines, Pakistan, Morocco, Vietnam and Indonesia. China, Malta, Brazil and Thailand are among countries just ahead of Malaysia in broadband quality but still in the same low category.
Countries like Singapore, Britain, Australia, Spain, Turkey and the Ukraine were listed above Malaysia as having Internet speeds “meeting needs of today’s applications.”
Switzerland, the United States, Russia, Taiwan and Hong Kong “comfortably enjoy today’s applications. Crucially, Korea, Japan, Sweden, Lithuania, Bulgaria, Latvia, Netherlands, Denmark and Romania were identified as countries with broadband speeds that were “ready for tomorrow.”
The study was conducted between May and July this year and Broadband Quality Scores (BQS) were awarded based on 24 million records sourced from speed tests.
A similar study conducted last year established that download speeds of 3.75 Mbps and upload of 1 Mbps was the quality requirement needed for today’s applications such as social networking, video steaming, video chatting and file sharing.
For what was classified as “tomorrow’s requirements” speeds of 11.25 Mbps for downloads and 5 Mbps for uploads was needed for visual networking, HD video streaming, consumer telepresence, large file sharing and HD IPTV applications.
According to the study, the research team had found that broadband quality was linked to social and economic benefits and that countries with high broadband quality have broadband on their national agenda.
In a statement earlier today, the DAP’s Lim Kit Siang described the study as confirmation of Malaysia’s unchecked plunge in international IT competitiveness.
“Internationally, broadband quality has moved from one of penetration, i.e. who had broadband connection and who did not, to broadband speed but Malaysia is till bogged down in the initial stage.
“Some six months ago, when Datuk Dr Rais Yatim was also appointed Communications Minister apart from his other portfolios of Information, Culture and Arts, I had called on him to give top priority to turn Malaysia into a broadband power, both in broadband penetration rate as well as in broadband speed if Malaysia is to enhance its competitiveness to take its rightful place in the global arena.
“I had asked what Malaysia’s national average broadband speed was, because nobody was talking about 2Mbps – we are lucky if we get 512 or 256kbps without disruption!”
Malaysians in selected areas will get access to high-speed broadband only by the first quarter of next year.
Residents of Taman Tun Dr Ismail, Bangsar, both in Kuala Lumpur, Subang Jaya and Shah Alam have been promised broadband speeds of 10 Mbps and above under the High-Speed Broadband (HSBB) project.
Residents in high-worth economic zones such as the rest of the Klang Valley and Iskandar Malaysia are expected to get the service later with 1.3 million households expected to have access by 2012.
The HSBB project is a public-private partnership between Telekom Malaysia and the government. Telekom is expected to invest RM8.9 billion of its own funds while the government will put in RM2.4 billion.
Telekom has so far claimed RM290 million from the government for work done.
Malaysia currently lags behind advanced countries in terms of quality and affordability of its broadband offerings, which has been confirmed by the Oxford University study.
While some countries such as Japan, Hong Kong, South Korea, Sweden and Finland have been enjoying speeds up to 100 Mbps for several years now, most Malaysian still make do with speeds of 1 Mbps or less.
Recently, Singapore, China and Australia have also upped the stakes in this strategic sector and announced massive initiatives to wire up their countries with fibre optics.

written by oh oh, October 02, 2009
written by malaysia born, October 02, 2009
1) An angry denial from some Minister saying that the findings are at fault
2) Announcement of some grand scheme to upgrade the country broadband at some mega-ringgit figure
.......and in the end, nothing happens.
TM will still maintain her monopoly in the market, the paying consumer will be thankful that we at least still have some broadband connection!
written by ckeong, October 02, 2009
written by vicky, October 02, 2009
written by citizen, October 02, 2009
written by Internet, October 02, 2009
written by Karim, October 02, 2009
Who will listen to our complaints? As for petrol RON 95, we were forced to accept low quality fuel which cost RM1.80 per liter. Hey! I still can pay RM2.05 for RON 97 since it performs far much better than RON 95. Like it or not we have to use RON 95 since RON 97 will be abolished from fuel station. As for ministers, they don't care about this since they can use higher quality fuel compare to RON 95 since we paying their fuel and may be for their families too.
written by NutzeyWagen, October 02, 2009
written by Peter Lo, October 02, 2009
written by alan, October 02, 2009
By then, countries that are enjoying 10-20 Mbps broadband speeds now would probably have 100Mbps broadband speeds on offer. 2012-2013 'broadband speeds' report would then again rank Malaysia as one of the bottom tier countries in terms of broadband speeds. Having only 'satisafactory speeds' and not being able to enjoy the latest web apps (as probably then, half of the global region would have at least speeds of 50-150Mbps).
Is Malaysia really focused on becoming a developed country by the year 2020?
Are the people governing this country always feeling comfortable in being at the bottom rank?
written by Lanun, October 02, 2009
Off course below par as it is monopoly and run by a bunch of Hopeless and useless peoples in our monoplised Telecommunication sector which suppose to be our backbone to handle our forever increasing needs.
The Broadband is so unstable and Drop-line is so very frequent with all the "Shameless" excuses day in and day out. It would have being ABNORMAL if you don't experience Drop-line problems in Malaysia when using the Broadband service.
If not because of Monopoly, Telekom Malaysia would have being closed shop for good.
Nothing in Malaysia can progress with this stupid UMNO goverment who do not know to manage yet worrying about loosing.
written by konpius, October 02, 2009
written by df, October 02, 2009
written by passionate, October 02, 2009
I am now used to have my hometown BB service disruption with either phone line down or faulty exchange causing me to pay for downtime. Restoration of service is also super slow. I had lodged numerous reports but no improvement has been made and I am getting tired of fault reporting, I need to call in for resetting some time to have service restored.
Price is also at the high side cos BB is monopolized by TM. TM will continuously charge premium with below par offerings.
Look at our southern state, http://www.starhub.com/broadba...lder.html, BB is dirt cheap in term of local currency with 100mbps download speed and 10mbps Upload Speed. And they are laying Fiber Optic for super fast BB island-wide.
Competitions in telecommunication should be encouraged so that consumers at large can benefit from paying lesser and enjoying better offering.
Please overhaul your present market practice else you will be the 66th sooner.
written by passionate, October 02, 2009
Government should regulate this industry by getting more players to take part and improve the competitiveness of telecommunication industry but I doubted they know what to do, please go and copy other success models if they don't know for immediate success, nothing to be ashamed of and it's no use re-inventing the wheel without necessary knowledge and know how.
written by Arturo, October 02, 2009
written by Joker, October 02, 2009
written by passionate, October 02, 2009
--------------------------------------
Yes, we are really third world country and may demote to a new category if we don't change .....fourth world country .......... what a shame !!!!
written by Paul Ong, October 02, 2009
Mr Lim you are right, broadband service in Malaysia is real pathetic. I spoke to my nephew from Singapore a few weeks back and he mentioned "We don't have 1 Mbps in Singapore, the minimum speed in Singapore today is 3.8 Mbps and it cost Singapore $30.00 per month, the higher speed which is around 13Mbps cost about Singapore $80.00.
Now compare to what I have with TMnet of 1 Mbps which I paid about RM100.00, You see! Sigaporeans pay less than us and they get 3x the speed of what we have, moreover like LKS said we are lucky to get even 256 kbs! Yes indeed, I can't access the WEB at least several nights a month on the average, I am sure many subscribers are like me.
Some operators also operate in such a way they give the subscribers a threshold of certain limit (4 GB to 20 Gb per month), once the subscriber hit the download limit, they will throttle down the download speed of that particular user!
If you ask me about my satisfaction with the broadband operators in Malaysia, I will not say anything except pointing my middle finger at them.
written by monimoku, October 02, 2009
written by Wai say men - ini memang pening pala dan malu lah!, October 02, 2009
written by JV, October 03, 2009
TM should rename Streamyx to SlowMax for reflecting the truth picture in this nation, really shame on you with the unwelcome "tiada-apa" attitude yet sub-level standard towards broadband speed.
At such rate we are going, very soon we'll not even qualify for the lowest ranking and it would be wise for us not to participate anymore, such a disgrace to the nation.
written by aNaK MalaySial, October 03, 2009
When Japan, Hong Kong, South Korea, Sweden and Finland have been enjoying speeds up to 100 Mbps for several years now, most Malaysian still make do with speeds of 1 Mbps or less and is a snail speed. Singapore broadband is moving 100 times ferari speed than 1Malaysia snail broadband today.
The oldman Dr Rais Yatim was appointed Communications Minister apart from his other portfolios of Information, Culture and Arts, then he was not fit in IT post but he is more fit to be posted as a "Museum Negara Minister" today .
written by Passionate, October 03, 2009
written by b, October 03, 2009
It is not in their interest to have a faultless broadband.
Imagine awarding the that bb contract to Pahang State government. Pahang state government has the expertise? Definitely not. It'will be subcontracted to someone else and we the taxpayers will be paying through our noses.
So the high prices you're paying are the costs of corruption. Get rid of them at the next GE.
written by Jason, October 03, 2009
written by Lanun, October 03, 2009
Off course below par , what more can we expect from a MONOPOLY company run by a batch of IDIOT who spin all the times, talking BIG but can even have the positive manners to enchance service, only talk Big as though the world belong and has to toe in to them.
Malaysia Boleh ????????????????????????
Wawasan 2020 ??????????????????????
Satu Malaysia ???????????????????????
written by skyta, October 03, 2009
written by ginger_cat, October 03, 2009
written by gill, October 03, 2009
I wonder if the glory of sending a space tourist for a joyride at the cost of 50million ringgit was worth it? Whereas the same amount could have been spent on improving the broadband services.
I do have a Suggestion for our Politicians who make all those SHIOK SENDIRI, JAGUH KAMPUNG mentality statements, why don't you all wake up, the world is overtaking us and we are going to end up in the dung heap but than again what does it matter to these politicians, they rather be a big fish in a small pond whereas Singapore is a big fish in the ocean compared to us, why is that so, ANY ANSWERS BN?
written by Nokh, October 03, 2009
What is our govt doing. When Malaysia Super Corridor was launched, everyone anticipated better times ahead but......
Ooh, Please , God Help Us.
written by passionate, October 03, 2009
written by TaBolehTahanLagi, October 03, 2009
written by nicodemus, October 03, 2009
written by Dirty Dick, October 03, 2009
written by tony, October 03, 2009
written by Malaysian Parent, October 03, 2009
Looks like this is going to be another mega-project for the powers-that-be to launch la... Bloody heartbreak situation. Positioned naturally to be world leaders in so many dimensions and than lose everything because of a culture of accepting mediocrity and below... Maybe our existing governing politicians will need to actually proof they can bloody read and UNDERSTAND and be able to speak articulately and meaningfully on relevant subject matters locally and "shudder shudder" globally before they be allowed to continue in their positions...
written by Hang Tuah 1, October 03, 2009
the slogan coined by Dr M.
The ambitiuous plan and multi media super corridor -
alas, good plan but lousy execution.
The problem - weak leaders, weak govt, weak implementation.
the govt has been pursuing selfish purpose -
to enrich themselves, mega projects mega profits -
Big projects, lousy materials - maximum profits, inside their own pockets.
Malaysia boleh -
Look at Umno politics -
Leaders got convicted in money politics -
but MACC don't prosecute them -
the next thing, they are back in active politics.
written by pat ling, October 03, 2009
written by Digital Economy, October 03, 2009
100 Mbps symmetrical is needed for the Digital Economy. The sad part is that, Malaysia in this area, has the capability and the capacity to build the best Next Generation Network in the world bar none when completed, but the progress to date is very slow. Streamyx and Fiberail was built by our visionaries more than ten years ago. The major problem is the backhaul. Even with a super duper FTTH front end, the backbone cannot cope and that is why subscribers will complain with a speed below the quality. First, plan the sub-ducts for future capacity. Use the 1000 plus fibre core instead of the normal 192 fibre core because the optical fibre cable between the two is not much bigger. The unused black fibre will at least future proof the increasing capacity. There is one promising side here. Malaysia is one country where the Government and the people will do it, at the best, if they know.
written by PH Chin, October 03, 2009
What have our Ministry of Telecommunication and TM done over the past 13 years ?
written by Jayenjr, October 03, 2009
PR should use this info at Bagan Pinang, bout how it is UMNO that is selling every M'sian out.
written by ss, October 03, 2009
The nation is suffering due to one-sided outsourcing contracts, wake up, all users, it's time for us to decide what to do next!!!
written by Dakota, October 03, 2009
Other than that, their simple brains are just interested in staying slightly ahead of Indonesia, and beating Singapore to LAKSA!
written by concerned 999, October 03, 2009
written by kahseng, October 03, 2009
We are suffering the same terrible fate on slow services in banking, transport, expensive telephones, expensive handphone, taxi, etc, etc
written by Malaysian, October 03, 2009
written by simon, October 04, 2009
What the politician tells u is this... yeah u gotta enjoy alot of cheap things in Malaysia, so what? U are not comfortable? who care? I AM(Politicians) comfortable.
Too bad our streamyx is not worth the speed compare to other country like Singapore. As i said, alot of other good and bad things/ facilities we still can enjoy at cheapest rate.
As usual...the politician will say this "We cannot satisfy everyone's need"
written by Joseph, October 05, 2009
Please seriously look at this matter. It concerns to country's future development.
written by passionate, October 05, 2009
written by bugisman, October 06, 2009
Malaysia's Telekom Malaysia, 1mbps: S$36 = RM88; 2mbps: S$77 = RM188, 4mbps: S$110 = RM268. note: 4mbps is the maximum speed available. 2mbps & 4mbps only available in selected areas only.
source from Singtel.com & Streamyx.com.my
written by Fred Ipoh, October 07, 2009
Its high time someone esp the internet operator do something on the infrastructure of our internet system and not letting a single or couple of organisations to monopolised the industry if its not capable to catch up with the technology. We are being reap off with high cost and low speed.
written by fedddup, October 07, 2009
Singaporeans and Malaysians Govt are both clever, only difference is in the corruption index. When will we ever learn, when will we ever learn?
written by suffering user, October 19, 2009
written by speedup, October 21, 2009
For example...we have a very excellent highway system. If we are to total the overall length of all our roads system and highways networks that are built in Malaysia, by comparison i personally don't think the people of Singapore will be living in their houses and condos nowdays. Infact the Singaporean will sleeping on the road tarmac forever b'cos of land and space constraint. We have spent MORE money on these highways infrastructure projects and even more on many other things if we were to compare with Singapore. Yet we still need to built more highway and other projects in the near future, b'cos there are still plenty of under-developed areas in Malaysia. Please include any other factors involved in order to make the statistic, survey and comparison more realistic.
written by aro, October 22, 2009




