Touch ‘n’ Go invests RM50m to enhance system
KUALA LUMPUR, Jan 15 – Touch ‘n’ Go Sdn Bhd (TNGSB), the electronic payment system provider, expects to enhance its back office operations with an investment of RM50 million.
Chief Executive Officer, Abdul Karim Md Lassim said the system upgrade exercise will kick-off this month and estimated to end within 15 months.
“It will involve the replacement of the current back offices system operated by TNGSB,” he told reporters following the signing of an agreement here today with Xerox Transportation Solution.
Xerox, a leading enterprise for business process and document management, has been appointed to provide the new solution to enhance TNGSB’s central clearing house system.
Abdul Karim said Xerox was selected based on its solution capabilities and its proven track record in providing a proficient and effective electronic payment system plus an accommodative and comprehensive after sales support.
The new system is expected to increase the efficiency of TNGSB’s back office operations, including stock management and reconciliation of fare payment via Touch ‘n’ Go cards, thus minimising the risk of revenue leakage.
The system is also deployed to prepare TNGSB for the future plan of multi-lane free flow tolling system on the highways and the integrated fare system, foreseen in the transit segment, especially with the development of Mass Rail Transit which will complete in 2016.
Touch ‘n’ Go electronic payment system is the biggest multi-application e-purse, specialising in providing convenience for the public to make payments for their transportation needs. – Bernama