KUALA LUMPUR, July 26 — The Home Ministry hopes to study a proposal to introduce an online passport renewal facility to limit the time that applicants need to spend at Immigration offices.
Deputy Home Minister Datuk Lee Chee Leong said the ministry’s efforts through the Immigration Department was to enable applicants to avoid spending two hours or more at immigration office counters.
“The introduction of the online passport renewal system will certainly save time and money, thus benefit the public, since they will not have to be present at counters.
“Applications can also be done at any time or place, according to the needs and capacity of the applicant,” he said when answering an additional question by Senator Datuk Sim Khen Hui during a question and answer session at Dewan Negara here today.
Sim had wanted to know if the government would encounter any problems when implementing the online system.
“The government will save cost, save on manpower and improve efficiency by focusing on new applications at counters,” he said.
Lee added that the implementation of the system would not burden but the government would have to ensure that the security aspects and the system were stable and foolproof. — Bernama