KUALA LUMPUR, March 26 — Telekom Malaysia has moved to tweak unpopular terms and conditions to its high-speed broadband service, UniFi, just a day after its launch.
The telco today said on micro-blogging site, Twitter, that it will put off imposing the usage caps that were announced earlier, after receiving feedback from the public.
“NO volume cap 4 all #unifi packages 4 now. Decision due to public feedback. TM will only monitor usage pattern 4 time being” read the tweet from Telekom.
Yesterday, Telekom had said that subscribers of its 5Mbps service will have their usage capped at 60Gb of data per month, while the 10Mbps service will be limited to 90Gb and the 20Mbps service, 120Gb. Subscribers who exceed the quotas will have their connection speeds throttled by about 90 per cent.
Many power users felt that given the prices charged for UniFi services — between RM149 and RM249 — they should be allowed unlimited usage.
Telekom, on the other hand, feels that some subscribers may “abuse” the service and clog up the network with high-bandwidth traffic, such as file sharing.
When contacted, a spokesperson for Telekom said it would be issuing a full press statement later today.